Real Foods Group, a leader in natural foods with 170 Kauai stores in its portfolio, opened an innovative concept in Kloof Street, Cape Town which reconceptualises what is needed for patrons to eat out stress-free in a time of Covid-19. It has housed four of its fast-casual dining brands in a post-Covid dining setting: Nü Health Food Café, Schoon Bread Café, and newcomers Free Bird and Kofi.
Dean Kowarski, CEO of Real Foods, says, “W completely redesigned the restaurant during lockdown by conceptualising what it would take for maximum health and safety. The store features perspex screens to cordon off certain areas, while still allowing for a social vibe between socially distanced tables. Technology is used to facilitate contactless transactions and there is a large outdoor seating area for fresh-air and summer socialising”.
All staff wear masks at all times and are trained on strict hygiene protocols, like sanitising and hand-washing. Buzzers go off every 30 minutes to remind staff to sanitise or wash their hands.
Kloof Street Village offers much more than each of the four brand’s commitment to high quality, wholesome and artisanal food made from fully traceable ingredients.
The technology includes self-order kiosks as well as a mobile app using QR codes for ordering from any of the four restaurants for take-away or sit down. The mobi app can also be used to order ahead, and all take-away orders can be picked up in a dedicated contactless area. Those customers who prefer to place their order in person can make use of the counter service, though all counters will have protective perspex screens to protect customers and staff.
Large fold-stack windows were added to the design to allow for better ventilation and air circulation. The space was designed with additional measures to minimise the risk of spreading Covid-19, including sanitisation stations and handwashing facilities.
Kofi and Nü have outdoor ordering hatches so that customers can order coffees or Nü’s healthy juices and smoothies without having to enter the store. There is also a completely separate entrance for UberEats & Mr.D Food delivery drivers, limiting the number of people in the store, while ensuring customers have access to their favourite food brands.
Kloof Street Village patrons have an array of healthy food options. The established Nü brand includes trademark healthy salads, juices and smoothies while Schoon sells wholesome bread and pastries made with 100% South African stoneground flour using hand-baking methods.
Two new concepts make their debut at Kloof Street Village: Kofi, which serves exceptional small-batch roasted African coffee in addition to a wine, beer and spirits list curated by Publik Wine; and Free Bird, which offers delicious free-range crispy chicken burgers and hand-cut fries.
The venue is situated at the corner of Kloof and Rheede Streets in Cape Town, and is open Monday to Sunday, from 7:00 – 22:00 daily.