It’s great to be rewarded for supporting our local brands. With this in mind, Royal Palm General Manager, Simon Bailey, and his team have launched a special loyalty programme that’s tailor made for the special people that support the Royal Palm.
Having spent much time experiencing what other hotels around the world offer, the team has put their heads together and developed a programme that goes way beyond what most South African hotels offer.
Designed with 4 tiers that extend from Palm Member to Royal Member, the programme is based on a points system that reflects the number of bed nights spent at the hotel each year. It also offers a sliding scale of benefits right from sign-up.
Joining the programme couldn’t be simpler. Use our on-line app (https://app.royal-palm.co.za) or sign up in your room upon arrival. From your next visit as a Palm Member, you will receive a special members rate that provides a 10% discount off your room rate when booking directly with the hotel.
You will also receive 10% off food and beverages, 2 complimentary bottles of water, complimentary un-capped Wi-Fi and 1 000 points per night when you stay with us.
Additional benefits as you move up the tiers include in-room welcome gifts, discounts on spa treatments, monogrammed bathrobes and pillow cases (whilst in residence), dedicated parking bays, personalised luggage tags and much more!
According to Bailey: “The driving force behind these and other such ideas that will be implemented as part of our loyalty programme is for our entire staff to spend more time getting to know our guests and their likes and dislikes and ensuring that this information is disseminated in such a way that it develops a profile of each of our loyal guests.”
If you’re a frequent flyer through King Shaka International Airport or a regular visitor to the Umhlanga area, make sure that the Royal Palm Hotel is on your list and reap the benefits of a loyalty programme designed with you in mind.